Mission, Vision & Values

Our Mission

Through the use of superior customer service, high quality programs and a well trained and dedicated staff, our mission is to inspire hope and support life saving changes for people affected by substance use and mental health conditions.

Our Vision

The vision of Lifeline Connections is to be the recognized premier provider of substance use and mental health services in the Pacific Northwest by providing integrated care, comprehensive services, and enduring relationships.

Our Values

Quality: We take responsibility for the quality and outcomes of the services we provide.

Customer Service: We deliver satisfaction to both our internal and external customers. We believe in respecting our customer’s needs, listening to their requests and exceeding their expectations.

Integrity: We act with integrity in all that we do. We are each personally accountable for the highest standards of behavior, including honesty and fairness in all aspects of our work.

Diversity and Inclusion: We value diversity and treat one another with respect.  We take pride in the contributions and ideas of all individuals.

Value Community Partners: We regard our Community Partners as essential team members. We consider our Community Partner’s needs in conducting all aspects of our business.

hope. help. Healing.